Privacy Policy

This Privacy Policy discloses how Atelier Alessandra ( “Atelier Alesssandra”, “we” or “our”) collects, uses and discloses your personal information in connection with the operation of the e-commerce platform

What information do we collect?

Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information related to information that can be used to identify you directly or indirectly. Personal information does not include information that has been irreversibly anonymised or aggregated in a way that does not allow us to identify, in conjunction with other information or otherwise.

We will collect and will only use the personal information needed to comply with our legal obligations and to help us administer our business and to provide the services requested.

We collect your information when you register on our site, place an order, you sign up to our newsletter or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter the following information: name, email address, postal address and telephone number. You may, however, visit our site even anonymously.

Why do we use your information?

We use the information you provide for specific purposes as stated at the time of harvest, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

-To personalize your experience (your information helps us to better respond to your individual needs)

-To improve our Web site and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)

-To improve customer service (your information helps us to respond more effectively to customer service requests and support needs)

-To carry out the transaction including the execution of your payments and delivery of products purchased or services requested. To manage a contest, special promotions, surveys, activities or other site feature

-To send periodic emails. The email address you provide for order processing can be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, information about products or services, etc.

Legal Requirements for the Processing of Personal Information

If you are in the European Economic Area ( “EEA”), the processing of your personal data will be based on the following: to the extent that we obtain your consent to the processing of your personal data, this treatment will be justification under ‘ Article 6, paragraph 1, lett. a) of the General Regulation on the Protection of Personal Data (EU) 2016/679 ( “GDPR”). If the processing of your personal data is necessary for the performance of a contract between you and us or to take pre-contractual activities at your request, this processing will be based on Article 6 (1) lett. b) the GDPR. The DDove processing is necessary for compliance with a legal obligation on our part, we will process your personal information in accordance with Article 6 (1) let. c) the GDPR, and DDove processing is necessary for the purposes of our legitimate interests, such treatment will be carried out in accordance with Article 6 (1) lett. f) the GDPR.

Please be advised that if you have consented to the processing of personal data, you can withdraw consent for example by sending an email to at any time, and that withdrawal will not affect the legitimacy of any treatment previously carried out according to your consent.

Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete and current. You have the right to access, correct or delete personal information we collect. You also have the right to limit or to object, at any time, further processing of your personal data. You have the right to get your personal information in a structured format and standards, the DDove technically possible, the right to transfer your personal information directly to third parties. You can submit a complaint to the competent authority for data protection in relation to the processing of your personal data.

To protect the privacy and security of your personal information, we may ask you for information to enable us to confirm your identity and your right to access this information, as well as to search for and provide personal information that we guard. There are cases where the applicable law or regulatory requirements allow us, or require us to refuse to provide or delete some or all of the personal information we hold.

You can e-mail us at to exercise your rights. We will respond to your request within a reasonable time. We will take all appropriate measures to ensure that your personal information is correct and updated.

How we protect your information?

You yourself are responsible for the protection and security of your user name and password on We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) on multiple Web sites.

Given the above, we implement a series of security measures including the provision of a secure server. All sensitive / credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases of payment gateway providers only to be accessible by those authorized with special access rights to that system, and that they are required to keep information confidential. After a transaction, your private information (credit cards, social security numbers, tax information, etc.) Will not be stored on our servers.

Our servers and our website are daily under seats security scans and fully externally verified by McAfee Secure Symantec to protect yourself online.

We use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your hard drive of your computer via your Web browser (if you have it enabled via your settings). This enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so as to offer better site experiences and tools site for the future.

We may contract with third party service providers to help us better understand visitors to our site. However, these service providers are not allowed to use the information collected on our behalf except to help us conduct and improve our business directly. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. ( “Google”) to help us better understand how users interact with our website. Google Analytics uses cookies to collect information on the use of our website. We use this information to compile reports and create services to help us improve our website and the services associated with it. The reports reveal the trends of the website without identifying individual visitors. The information generated by Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google, to Server located in the United States. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our Web site, third-party applications that provide through our Web site can set their own cookies to provide services, track the success of their applications or customize the applications on your behalf. For example, when you share content using a share button on social media like Facebook or Twitter, the social network that created the button you will record that you did. Due to the operation of cookies, we can not access these cookies nor third parties can access the data in the cookies used by us.

If you prefer, you can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you disable cookies, some of our services may not function properly. However, potraicomunqueeffettuare orders by contacting customer service at

We disclose information to third parties?

We do not sell, trade or otherwise transfer to tertile your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, make payments, deliver the purchased products or services, send information or updates or provide additional services, provided that the parties undertake to keep this information confidential . We may also release your information when we believe release is appropriate to peradempiere prescrizioni di law, enforce our corporate policies of the site or to protect others’ rights, property and safety nostrio.

How long do we keep your information?

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a retention period is required or permitted longer under laws concerning taxes, accounting, or other applicable laws.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate privacy policies and independent. Therefore, we are not liable for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers of liability and limitations of liability governing the use of our website to Terms and Conditions.

Changes to Our Privacy Policy Term

If we decide to change our privacy policy, we will post those changes on this page and / or update the modification date of the Privacy Policy below.


If you want to exercise any of your rights as listed above, or if you have a question or want to submit a complaint about this policy, about how your personal information will be processed, please contact us by e-mail: